Hello, I’m Andi.

I am passionate about making a meaningful impact, and working closely with a passionate team. I provide experienced leadership to align teams with organizational goals, drive growth, and improve operations. My expertise in project management, strategy, and team development allows me to support organizations by fostering collaboration and long-term success.

Personal Strengths at work.

Connectedness

I bring people together by emphasizing shared goals despite differences, fostering collaboration and breaking down barriers.

Communication

I have a natural ability to engage others in conversation, encouraging them to share their stories and ideas.

Responsibility

I pride myself on being trustworthy and dependable by fulfilling commitments. I work diligently with attention to detail, valuing order and accountability.

Input

I thrive on discussing ideas and collaborating with knowledgeable individuals to exchange insights for greater efficiency.

Restorative

I take a no-nonsense approach, focused on reviewing and improving processes, honing skills, and expanding my knowledge. I recognize there's always room for growth, which drives my desire for better results.

Passions drive meaningful change.

I have a deep passion for communities, driven by a commitment to improving the lives of individuals and supporting organizations in their missions.

I am motivated to empower + support businesses with effective tools + strategies so they create positive change for successful growth. My passions are around reducing barriers, improving the quality of life for individuals, the arts + supporting communities in need. Some organizations I am passionate about, have volunteer with, and support are below.

Experience is gained by putting knowledge to work.

Project Management + Program Development

8 + years

Administrative + Operations

5 + years

Marketing + Communications

7+ years

Skills are sharpened through experience.

Project Management & Operations

  • PM Methodologies

  • Operations Strategy

  • Workflow Optimization

  • Process Improvement

  • Risk Management

  • Budgeting & Resource Allocation

  • Program Development

  • Change Management

  • Crisis Management

Leadership & Team Collaboration

  • Team Leadership

  • Cross-functional Collaboration

  • Stakeholder Engagement

  • Client Relations

  • Public Speaking

  • Performance Evaluations

  • Performance Improvement Plans

  • Diversity and Inclusion

Industry-Specific Expertise

  • HIPAA + Data Security

  • ADA Compliance

  • Healthcare

    Mental Health

  • Recreation + Leisure

  • Marketing

  • Healthcare Technology

Business & Strategic Planning

  • Business Development

  • Strategic Planning

  • Data Analysis & Reporting

  • Marketing Strategy

  • Creative Design

  • Brand Development

  • Market Research

  • SWOT Analysis

  • Goal Setting

Technology & Tools

  • CRM platforms

  • EHR (Meditech, EPIC)

  • Google Suite

  • Microsoft

  • Missive

  • Zoho One

  • Airtable

  • Graphic Design

  • AI technologies

  • Website Management

Personal Interests

  • Health Equity

  • Human Rights Campaign

  • Equal Justice Initiative

  • Mindfulness

  • Yoga

  • Gardening

Learn more about my work in the creative arts.

Project + Program highlights.

Federal Grant Funded Initiatives- Ending the HIV Epidemic

Collaborating with multiple stakeholders on HIV initiatives, I worked to raise awareness, engage, and support people living with HIV (PLWH) by reducing barriers to care and HIV testing. These objectives were successfully achieved for ASOs through developing, leading, and managing technology products like self-service kiosks and marketing initiatives like campaigns and content development.

Therapeutic Programming - Inpatient + Community

Managed programming for a 250-bed inpatient behavioral health facility, overseeing staff scheduling, coordinating therapy programs, developing staff manuals, and patient resources. Led the creation of therapeutic programs during COVID-19 to enhance patient well-being, while completing treatment plans, risk assessments, and patient satisfaction surveys in collaboration with care teams to optimize care delivery and compliance. Additionally, I developed workflows for department operations, including intake, billing, and clinical documentation for medical claims, and worked with clinical departments to establish program goals and monitor progress.

Organization Strategy + Workflow Development

Organizational strategies for C-suite executives were optimized by streamlining workflows and implementing Agile project management methodologies. This included developing and managing CRM and EHR systems using platforms such as Zoho One, enhancing efficiency, accountability, and resource allocation. Quality assurance measures were also integrated, ensuring alignment with organizational goals and improving overall operational performance.

Work and education.

  • Project Manager, Continuud, LLC – IT Healthcare Solutions

    • Led cross-functional teams to meet project objectives, manage budgets, and ensure on-time delivery for grant-funded EHE initiatives.

    • Oversaw the full client lifecycle, including development, implementation, evaluation, and contract renewals.

    • Developed and managed Statements of Work (SOW), creative briefs, project milestones, and meeting documentation.

    • Directed digital and out-of-home (OOH) marketing campaigns from concept to execution, ensuring alignment with strategic goals and client expectations.

    • Played a key role in the development of self-service healthcare kiosks and stakeholder-facing marketing tools, driving product design, branding, lifecycle management, and marketing strategies.

    Director of Program Development, Attendant Care Companies

    • Led the creation of therapeutic programs during COVID-19, enhancing patient well-being.

    • Developed workflows for department operations including intake, billing, and clinical documentation for medical claims.

    • Collaborated with clinical departments to establish program goals and monitor progress.

    Program Manager & Recreation Therapist, Tri-Star Health, Nashville

    • Managed programming for a 250-bed inpatient behavioral health facility.

    • Directed staff scheduling, coordinated therapy programs, and developed staff manuals.

    • Completed treatment plans, risk assessments, and patient satisfaction surveys, and collaborated with care teams to optimize delivery and compliance.

    Program Director, Signature Healthcare, Nashville

    • Developed a resident-centered activity program, planning a variety of events and group activities.

    • Recruited and managed activity staff, maintaining program compliance with regulations.

    • Assessed resident needs and coordinated special events with family inclusion.

  • Administrative Assistant, Eric Wood Media, Louisville

    • Organized calendars, appointments, and travel arrangements for senior executives.

    • Drafted correspondence, reports, and managed day-to-day office operations.

    • Handled personal errands and coordination with vendors and service providers.

    • Coordinate travel arrangements and meeting management.

    Operations & Marketing Consultant

    Phil Talks Whiskey, Louisville

    Island Time Charters, Hilton Head Island

    • Optimized operational functions and drove organizational growth.

    • Developed and managed marketing materials and campaigns for public and private events.

    • Managed website change and monitoring performance analytics.

    Enrollment & Marketing Director, Bluegrass Youth Ballet, Lexington

    • Increased student registration and retention through targeted marketing campaigns.

    • Managed digital content including social media, email marketing, and website updates.

    • Exceeded fundraising goals, expanding program capacity and scholarship opportunities.

  • Pontiac General Hospital

    Tri-Star Health

    Brookwood Medical Center

    • Completed initial assessments, individualized therapeutic recreation treatment plans, & discharge plans for patients in behavioral health settings.

    • Facilitated group and individual therapy sessions for various mental health units: Mood and Stress, Substance Use and Detox, Thought Disorders, and Geriatric, to improve patients’ physical, emotional, and social well-being.

  • :eisure, Sport, + Tourism Studies

    Specialization in Clinical  Recreation Therapy

    • Program Development

    • Disability and Diversity in Management

    • Business Management

    • Psychology

    • Research and Evaluation

    • Human Resource Management

    • Clinical Concepts

    • Human Development

    • Clinical Documentation

    • Non-profit and Grant Funding

    • Principals of Marketing

    • Finance and Administration

    •  Marketing Management

    • Organization + Administration

    • Issues, Trends, + Research

    • Organization Behavior

    • Leisure + Aging

    • Cross Cultural Perspectives

  • Dance Performance and Arts Management

    • Dance Technique

    • Contract Management

    • Managing Non-Profit Arts Organizations

    • Development and Fund-Raising

    • Stage Management

    • Business Management

    • Accounting

    • Economics

    • Business Law

    • Business Communications

    • Marketing

    • Public Health

    • Research Methods

    • Healthcare Management

    • Psychology

    • CPI Non-Violent Crisis Prevention

    • HIPAA Compliance

    • Information Security Awareness

    • Mindfulness-Based Stress Reduction

    • ADA Compliance

Teamwork.

Andi is reliable and highly organized.
She is a good listener and responds to employee questions in a timely and thoughtful manner. She is solution-focused with a strengths-based approach. Her creativity and resourcefulness made my job enjoyable and a wonderful experience.
— Ashley McMillen, LCSW
Andi and I collaborated on HIV education and strategy. She’s an amazing collaborator who understands what it takes to get the job done.
— Kat Genter, Marketing
As an integral part of our team, Andi demonstrated exceptional skills and a remarkable work ethic. She contributed significantly to our operations department by helping build infrastructure, workflows, documentation, and training.
— Micaylah Rose, Continuud
Andi is a self-starter and takes the initiative to problem-solve. She consistently demonstrates a positive, solution-focused attitude. She has excellent management skills and is a natural leader.
— Christina Burnette, Clinical Director